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    Appeals & Complaints

    Appeals

    If you have been depicted in our content and would like to appeal for removal of such content, please notify us by sending an email to support@nina.com. If there is a disagreement regarding an appeal, we will allow the disagreement to be resolved by a neutral body.

    Complaints

    We permit the reporting of any content that may be illegal or otherwise violates our Standards. If you would like to make a complaint about our content, contact us via email at support@nina.com.

    All complaints and appeals will be reviewed and resolved within 5 business days. We will communicate the outcomes of any investigations/reviews to the complainant. Appeals or requests regarding any decision made should be submitted to support@nina.com.

    Review Process

    1. Complaint received and acknowledged
    2. Content reviewed against our Standards
    3. Decision made and communicated
    4. Appeal option provided if disputed

    Payment Appeals: CCBill Consumer Support at support.ccbill.com

    We are committed to fair treatment and will review all appeals thoroughly and impartially.